Legal Aid Ontario staff

We have helpful information for staff who work for Legal Aid Ontario, including:

  • Legal Aid Ontario’s contact centre
  • duty counsel in the courts

We would like to make the client’s experience of accessing community legal services as seamless as possible. We believe it is important to take a holistic approach with people who contact us for help. Please do not hesitate to contact us directly for help with your client’s problems.

View our January 2021 presentation to Legal Aid staff on Community Legal Clinics, “CLC 101 & Referring people to clinics,” for more information.

Here are some ways we can help you:

Clients can call CALC between 9:00 a.m. and 4:30 p.m. Monday to Friday.  They should have any paperwork or decision letters about their problem with them for the call.

These are some of the ways you can help us:

  • identify when your clients have legal problems we can help with
  • refer clients to us as soon as possible
  • put a shortcut to our site on your computer’s desktop to make it easy to find legal information

Some resources that you will find helpful: