Income assistance problems – Employment Insurance
Are you having problems getting your Employment Insurance (EI) benefits? Contact us to find out about your legal rights.
Community Legal Education Ontario (CLEO) has free pamphlets on employment law and Employment Insurance.
Steps to Justice is a website that gives you step-by-step information on everyday legal problems.
Applying for Employment Insurance
To apply, fill out an application at a Service Canada Centre or online on the Service Canada website. You will need your social insurance number and a second piece of identification. You will also need your Record of Employment (ROE).
See our Employment Insurance Tip Sheet for more information about EI.
ServiceCanada’s Employment Insurance page gives information on:
Types of benefits you can apply for include:
- regular benefits
- family caregiver benefit for children
- Compassionate Care Benefits (if you have to leave work to care for family member who is very ill)
- Maternity and Parental Benefits
- Sickness benefits
Record of Employment (ROE)
See our tip sheet on Records of Employment (ROE) for more information.
See this tool from Steps to Justice that generates a letter to send to your employer asking for your ROE.
How to appeal an EI decision
If you are turned down for EI you may appeal the decision to the Social Security Tribunal within 30 days of being notified. This is a very important deadline.
Social Security Tribunal Information on Appeals
- Appealing a reconsideration decision from The Employment Insurance Commission
- Appealing a decision of the Social Security Tribunal, General Division
Please contact us for help with these types of appeals.