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Income assistance problems – Ontario Disability Support Program

Are you looking for information about applying for or having problems with the Ontario Disability Support Program (ODSP)?  We can help.  Contact us to find out about your legal rights.

Steps to Justice is a website that gives you step-by-step information on everyday legal problems.

How to apply for ODSP

Local ODSP offices to call to apply:

Belleville office: (covering Hastings and Prince Edward Counties and some of Lennox & Addington County)
Call 613-962-9562 or Toll Free: 1-800-267-4355.
TDD/TTY: (613) 962-2927

Kingston office: (covering some of Lennox & Addington County)
Call 613-545-4553 or Toll Free: 1-800-267-0236
TDD/TTY: (613) 545-4532

Services available in French and English

ODSP rates and benefits

How to appeal a decision about ODSP

The Social Benefits Tribunal hears appeals by people who disagree with the decision denying them benefits as a disabled person. Their website has information about the appeal and hearing process and the forms you need.

See our tip sheet on Appealing to the Social Benefits Tribunal.

Hamilton Community Legal Clinic has a video explaining the appeal process: Going to Your Hearing at the Social Benefits Tribunal (ODSP Disability):

If your browser is not displaying the video above, you can watch it on YouTube here: https://youtu.be/x7bUDWceih4

General legal information:

Community Legal Education Ontario (CLEO) has free pamphlets on income assistance.

ARCH Disability Law Centre serves people with disabilities. They provide legal advice to people with disabilities on areas such as power of attorney, problems with trustees, etc. They may also represent on cases re: findings of incapacity or abuse by a guardian or a person with  power of attorney.

The Ministry of Community and Social Services site has information on ODSP, including:

MyBenefits – How to Opt-Out of Paperless Communications (tip sheet)