Housing problems – Other help for tenants
Pro Bono Ontario gives free legal advice to tenants in Ontario who can’t afford a lawyer. They help with matters like enforcing Landlord and Tenant Board (LTB) orders or appealing LTB decisions to Divisional Court. Call 1-855-255-7256.
Navigate Tribunals Ontario (LTB) – provides simple, accurate, and plain language information about your legal rights and responsibilities at the Landlord and Tenant Board. Use this online tool to find out what steps you can take to manage your dispute. It will ask you a series of questions about your situation, and receive an info-sheet with in-depth information about the topic you are exploring. The information will help you decide what to do next. You can email, print or download the info-sheets. NOTE: This is legal information only, for legal advice, contact us!
For more legal information, including the Steps to Justice Guided Pathway series, go to our legal information for tenants page.
Looking for affordable housing
Hastings County Community and Human Services – Social Housing provides affordable housing in Hastings County.
228 Church Street
Belleville, Ontario, K8N 5E2
Call 613-771-9630 or 1-866-414-0300
(After hours call Enrichment Centre for Mental Health 1-877-528-9514)
Prince Edward / Lennox & Addington Counties
Help paying rent or utilities
See our tip sheet Financial Resources for Tenants.
For information on energy contracts, visit our Consumer & Debt More Legal Information page, and scroll down to the Energy Contracts heading.
- Ontario Electricity Support Program is a monthly credit to reduce your bill – CALC tip sheet on how to apply
- Low-Income Energy Assistance Program offers emergency financial help – CALC tip sheet on how to apply
- COVID-19 Energy Assistance Program (CEAP) is a program created during the COVID-19 pandemic. It offers a one time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments. Utilities and USMPs (unit sub-meter providers) will begin accepting applications for CEAP on July 13, 2020. See their webpage for details and eligibility criteria.