Housing problems – Other help for tenants

Legal Advice

Landlord and Tenant Board (LTB) matters contact us or find your local community legal clinic.

Pro Bono Ontario gives free legal advice to tenants in Ontario who can’t afford a lawyer. They help with matters like enforcing Landlord and Tenant Board (LTB) orders or appealing LTB decisions to Divisional Court. Call 1-855-255-7256.

Legal Information

Navigate Tribunals Ontario (LTB) – provides simple, accurate, and plain language information about your legal rights and responsibilities at the Landlord and Tenant Board. Use this online tool to find out what steps you can take to manage your dispute.  It will ask you a series of questions about your situation, and receive an info-sheet with in-depth information about the topic you are exploring. The information will help you decide what to do next. You can email, print or download the info-sheets.  NOTE: This is legal information only, for legal advice, contact us!

For more legal information, including the Steps to Justice Guided Pathway series, go to our legal information for tenants page.

Looking for affordable housing

The Ministry of Municipal Affairs and Housing has information on their housing page about affordable housing.

Hastings County

Hastings County Community and Human Services – Social Housing provides affordable housing in Hastings County.

228 Church Street
Belleville, Ontario, K8N 5E2
Call 613-771-9630 or 1-866-414-0300
(After hours call Enrichment Centre for Mental Health 1-877-528-9514)

Hastings Housing Resource Centre helps find immediate housing and has a search for emergency services in the county.

Prince Edward / Lennox & Addington Counties

Prince Edward-Lennox & Addington Social Services has information on subsidized housing in their area. View their list of available subsidized housing units.

Help paying rent or utilities

See our tip sheet Financial Resources for Tenants.

For information on energy contracts, visit our Consumer & Debt More Legal Information page, and scroll down to the Energy Contracts heading.

The Ontario Energy Board has help for low-income customers including:

SaveONenergy Home Assistance Program helps low income people reduce their home electricity bills. See also the Green Saver Program.