COVID-19 Information and Resources

CALC is available to help you by phone or email, during regular business hours.  Please continue to contact us for help with your legal problem.  We may see you in person, but by appointment only.  Those clients must follow these rules in order to enter.

Here are some key links to resources and more information about COVID-19:

Local Resources

For links to local sources of information or help in our clinic’s service area, see our COVID-19 local resources page.

Legal information

Steps to Justice – COVID-19 – Provides practical answers to the important questions that people are asking about the law relating to the COVID-19 situation. They are also sharing updates about changes to government programs and court services.  (See button on sidebar.)

Legal Aid Ontario (LAO) – LAO’s COVID-19 update on their client services (family, criminal and immigration law)

Government income replacement and emergency assistance programs

Steps to Justice – COVID-19 Income Assistance 

Financial Relief Navigator – tool to help you find the benefits you need

CALC Tip Sheets

Income Security Advocacy Centre – Accessing Income Support during COVID-19

Social assistance (Ontario Works, Ontario Disability Support)

Hastings County Community and Human Services (Ontario Works/Social Housing) and Prince Edward, Lennox & Addington Social Services 

Provincial assistance programs

Ontario’s Action Plan – List of Benefits

  • Ontario Community Support Association – helps isolated, low-income seniors and people with disabilities and chronic medical conditions across Ontario get meals, groceries, medicine and other essentials to stay safe at home during COVID-19
  • Support for families – One-time payments of $200/child up to age 12 and $250/child up to age of 21 with special needs – submit applications online
  • Support for low-income seniors, doubling the GAINS payment

Federal assistance programs

Canada’s COVID-19 List of Income Supports Available  – includes links to apply – benefits include the CERB, Canada Child Benefit extra payment, GST extra payment, etc.

Housing issues

Steps to Justice – COVID -19 Housing Law 

Renting: Changes during COVID-19 – temporary changes to residential rental rules and where to get help (for landlords and tenants)

Bill 184: Wrong Bill, Wrong Time – support ACTO’s recommendations for changes to Bill 184, which affects tenants. Send an email to the Minister of Municipal Affairs and Housing

Information for Landlords:

Employment and work

Steps to Justice – COVID-19 Employment and Work

From the Ministry of Labour:

Ministry of Health – Guidance for health and other work sectors

Workers’ Health and Safety Legal Clinic (WHSLC) –  WHSLC tip sheet on “Frequently Asked COVID-19 Workplace Health and Safety Questions”

Workplace Safety and Insurance Board (WSIB) – WSIB COVID-19 update

Migrant Workers

New Pathway to Permanent Residency – special public policies will grant permanent status to temporary workers and international graduates who are already in Canada and who possess the skills and experience we need to fight the pandemic and accelerate our economic recovery – applications accepted effective May 6, 2021

Status for all – sign the petition to support migrant workers, or see other ways to get involved 

Consumer and debt issues

Steps to Justice – COVID-19 Consumer and Debt Rights

Consumer Protection Ontario – report price gouging related to COVID-19

Ontario electricity cost relief – Eff. June 1: Ontario announces new fixed electricity rate, will be applied to all time-of-use customers, 24hrs a day/7 days a week, from June 1 – October 31, 2020.  Also, be aware of scams. There will be no cut-offs for non-payment before July 31, 2020.

COVID-19 Energy Assistance Program (CEAP) – one time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments.  Utilities and USMPs (unit sub-meter providers) will begin accepting applications for CEAP on July 13, 2020.  See their webpage for details and eligibility criteria.

Ontario student loan repayment deferral

COVID-19 Fraud – be aware of scams

Managing Financial Health during COVID-19

TransUnion Canada – how to deal with credit issues during COVID-19

Family law

Steps to Justice – COVID-19 Family Law

Legal Aid Ontario – Family law page – financial eligibility requirements no longer waived but eligibility has been increased for survivors of domestic abuse (Indigenous survivors still waived until September 20, 2021). See their domestic violence page for details.  See also their COVID-19 page.

Legal Aid – Duty Counsel information 

Luke’s Place Virtual Legal Clinic – expanded services during COVID-19 to provide free legal advice on family law issues to women anywhere in Ontario who have been subjected to intimate partner violence

National Self-Represented Litigants Project (NSRLP) – COVID-19 resources for self-represented litigants.  See also the Guide for Self-Represented Family Litigants During COVID-19 from the Ontario Court of Justice.

Law Society of Ontario – COVID-19 response page – includes information about their Emergency Family Law Referral Telephone line (1-800-268-7568) for people who are self-represented and trying to determine whether or not their family court matter meets criteria to be heard by the Court on an “urgent” basis and how to make their request.

Criminal law

People charged with a crime

Steps to Justice – COVID-19 Criminal Law  

Legal Aid Ontario – Criminal Law – financial eligibility requirements currently being waived, see their COVID-19 page

Legal Aid – Duty Counsel information 

Ontario Court of Justice – trials resuming July 6, 2020 – see also COVID-19 update page

Superior Court of Justice – some in-court hearings resuming July 6, 2020 – see also COVID-19 update page  (The Divisional Court will not resume in-person hearings on July 6, 2020 and will continue to hear matters remotely  until further notice.)

Incarcerated persons

Correctional Service Canada – COVID-19 preparedness and plans

Queen’s Prison Law Clinic – provides legal services to clients in Kingston-area prisons, including Warkworth Institution

Parole Board of Canada and COVID-19 – page on operational measures in response to COVID-19

Coalition Calling for Release of COVID-19 Data in Ontario Correctional Facilities – a letter to the Ontario government requesting that they publicly disclose data regarding the prevalence of COVID-19 in provincial correctional facilities and steps being taken to prevent spread of the virus


Other legal issues:

Justice for Children and Youth – legal clinic for low-income children and youth in Toronto and vicinity – COVID-19 update page with infographics and links

Steps to Justice – COVID-19 Immigration and Refugee – see also here if you need medical attention but don’t have status

Disability / Drug Plan:

ARCH Disability Law Centre – COVID-19 and Disability: Recommendations to the Canadian Government from Disability Related Organizations in Canada – March 24, 2020 – see also their main COVID-19 page for other resources

Trillium Drug Program update – you can apply to have your deductible reduced for May-July 2020 if your household’s income has decreased by 10% or more – see this poster from HALCO for more info

Courts and Tribunals, Government offices:

Advice for Non-Profits and Startups:

Income Tax:

Those eligible can file their income taxes by phone (you should have received a letter in mid-February), you can also check the Volunteer Income Tax Program for help available near you.

See our local resources page for local help within our service area.

Supporting movements for a “just” recovery:

Health information

Hastings and Prince Edward Health Unit

Kingston, Frontenac, Lennox & Addington Public Health (KFL&A)

OHIP Coverage – Ontario is providing medically necessary services to everyone in the province, whether they have government health insurance or not (see News Release waiving 3 month waiting period for OHIP)

Ontario Virtual Care Clinic – connect to an on-call doctor today by video or audio during the COVID-19 pandemic.  If you have a family doctor, please seek care from them first. This service does not replace usual care.

Ontario Government –  COVID-19 information, including count of cases in Ontario.  Information on vaccines available in multiple languages.

Government of Canada – COVID-19 information – updates on numbers of confirmed cases, an FAQ, and links to resources such as prevention & risks page

World Health Organization – COVID-19 information and updates

Mental health resources

Addictions and Mental Health Services, Hastings Prince Edward – local pandemic hotline is now closed – if you need help call 310-OPEN (6736) OR call 1-888-757-7766 (Enrichment Centre for Mental Health‘s mental health crisis line) 

Help Line for Indigenous People – Hope for Wellness – 1-855-242-3310, 24 hrs/day, 7 days/week or use the chatline on their website – counselling available in many languages

BounceBack Ontario – free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. (See their Covid-19 tip sheet.)

Homewood Health – free counselling to anyone in Ontario (during Covid), funded by Health Canada.  Call 1-866-585-0445.  Right now all sessions are virtual, so you need access to either a phone or computer.

Centre for Innovation in Campus Mental Health – mental health resources for post-secondary students, includes Covid-19 resources 

Canadian Mental Health Association (CMHA) – Mental health resources

Mental Health Commission – Mental health and wellness during the COVID-19 pandemic

Press releases

Tribunals Ontario – Press releases outlining eviction order suspensions, postponement of in-person hearings

Ontario Government Newsroom – See also: Ontario’s Emergency Information page

Government of Canada News