COVID-19 Information and Resources

CALC is available to help you by phone or email ONLY, during regular business hours.  Please continue to contact us for help with your legal problem.  However, until further notice, you cannot visit our office and we cannot see you in person.

Here are some key links to resources and more information about COVID-19:

NEWCALC hosting “Virtual Workshops”:

May 29Income Security

June 10 – Workers’ Rights – Registration TBA

June 17CLEO webinar (CALC is a presenter) – Remote Help for Legal Problems

Still To Be Scheduled – Sexual harassment,  Housing

Legal information

Steps to Justice – COVID-19 – Provides practical answers to the important questions that people are asking about the law relating to the COVID-19 situation. They are also sharing updates about changes to government programs and court services.  (See button on sidebar.)

Legal Aid Ontario (LAO) – LAO’s COVID-19 update on their client services (family, criminal and immigration law)

Government income replacement and emergency assistance programs

Steps to Justice – COVID-19 Income Assistance

CALC Tip Sheets

Income Security Advocacy Center (ACTO) – Accessing Income Support in wake of COVID-19

Social assistance (Ontario Works, Ontario Disability Support)

Hastings County Community and Human Services (Ontario Works/Social Housing) and Prince Edward, Lennox & Addington Social Services – offer local emergency financial assistance and special COVID-19 support for singles ($100) and families ($200) on Ontario Works or Ontario Disability.  If you received this benefit in March or April, it should continue automatically for May, June and July (“if you still qualify”).  If you did not get a benefit in March or April you must apply for it.  Those on Ontario Works should apply by calling their caseworker.  Those on Ontario Disability should call 1-888-444-2412 or apply by email

Provincial assistance programs

Ontario’s Action Plan – List of Benefits

Federal assistance programs

Canada’s COVID-19 List of Income Supports Available  – includes links to apply – benefits include the CERB, Canada Child Benefit extra payment, GST extra payment, etc.

Housing issues

Steps to Justice – COVID -19 Housing Law 

Renting: Changes during COVID-19 – temporary changes to residential rental rules and where to get help (for landlords and tenants)

Information for Landlords:

Employment and work

Steps to Justice – COVID-19 Employment and Work

Workers’ Health and Safety Legal Clinic (WHSLC) –  WHSLC tip sheet on “Frequently Asked COVID-19 Workplace Health and Safety Questions”

Workplace Safety and Insurance Board (WSIB) – WSIB COVID-19 update page

List of essential workplaces

Consumer and debt issues

Steps to Justice – COVID-19 Consumer and Debt Rights

Consumer Protection Ontario – report price gouging related to COVID-19

Ontario electricity cost relief

Ontario student loan repayment deferral

COVID-19 Fraud – be aware of scams

Family law

Steps to Justice – COVID-19 Family Law

Legal Aid Ontario – Family law page

Legal Aid – Duty Counsel information

National Self-Represented Litigants Project (NSRLP) – COVID-19 resources for self-represented litigants

Law Society of Ontario – COVID-19 response page – includes information about their Emergency Family Law Referral Telephone line (1-800-268-7568) for people who are self-represented and trying to determine whether or not their family court matter meets criteria to be heard by the Court on an “urgent” basis and how to make their request.


ARCH Disability Law Centre – COVID-19 and Disability: Recommendations to the Canadian Government from Disability Related Organizations in Canada – March 24, 2020

ServiceOntario Centre Closures – list of offices open or closed

Criminal Injuries Compensation Board (CICB) – The CICB continues to hold hearings by teleconference or in writing.  Limitation periods are suspended retroactive to March 16, 2020.  In-person service counters closed until further notice.

Ontario Small Claims Court  (SCC) – All SCC operations suspended except for urgent matters (which will be heard by telephone or video conference) – Effective May 4/20, counter service is suspended and you can no longer file in person but must file online.

Advice for Non-Profits and Startups – call the Pro Bono Ontario Legal Advice Hotline, toll-free  1-855-255-7256 (all in-person help suspended)

Justice for Children and Youth – legal clinic for low-income children and youth in Toronto and vicinity – COVID-19 update page with infographics and links

Steps to Justice – COVID-19 Criminal Law

Steps to Justice – COVID-19 Immigration and Refugee

Income taxes – those eligible can file by phone (you should have received a letter in mid-February), you can also check the Volunteer Income Tax Program for help available near you. See below for local help in our service area.

Local information/resources

COVID-19 website by Todd Smith, MPP, Bay of Quintefor Bay of Quinte residents and business operators – one-stop online support directory, providing up-to-date, comprehensive information about COVID-19 assistance offered by the provincial and federal governments – you can also sign up for email updates

Daryl Kramp, MPP, Hastings-Lennox & Addington – some info on his main website

COVID-19 Database of Community Services – from Volunteer Information Quinte – search for information on food programs, counselling services, transportation, etc.

United Way Hastings and Prince Edwardlists of resources, grocery info, groceries for seniors

Find Support During COVID-19 – enter your postal code to find supports in your area, from the Ontario Community Support Association

Free wifi internet access from Shaw – look for the Shaw Go network on your device, you can connect without a login or Shaw ID

  • Free wifi is also available in the parking lots of local public libraries.

Local help for filing income tax:

Local COVID-19 updates by cities/towns in our service area:

Health information

Hastings and Prince Edward Health Unit

Kingston, Frontenac, Lennox & Addington Public Health (KFL&A)

Ontario Virtual Care Clinic – connect to an on-call doctor today by video or audio during the COVID-19 pandemic.  If you have a family doctor, please seek care from them first. This service does not replace usual care.

Ontario Government –  COVID-19 information, including count of cases in Ontario

Government of Canada – COVID-19 information – updates on numbers of confirmed cases, an FAQ, and links to resources such as prevention & risks page

World Health Organization – COVID-19 information and updates

Mental health resources

Addictions and Mental Health Services, Hastings Prince Edward – local pandemic hotline open 9:00 am-6:00 pm, 7 days a week, 613-967-4737

Help Line for Indigenous People – Hope for Wellness – 1-855-242-3310, 24 hrs/day, 7 days/week or use the chatline on their website – counselling available in many languages

Canadian Mental Health Association (CMHA) – Mental health resources

Mental Health Commission – Mental health and wellness during the COVID-19 pandemic

Press releases

Tribunals Ontario – Press releases outlining eviction order suspensions, postponement of in-person hearings

Ontario Government Newsroom

Government of Canada